Articles on: Refund & Returns

What is your cancellation policy?

Orders can only be canceled prior to shipment. Please note that we dispatch orders within 24 hours of purchase.

Please email our team with your cancellation request as soon as possible at support@ruggedbooks.com.

Orders canceled after placement will incur a 5% cancellation fee based on the total order value. This fee covers the processing costs, as we begin preparing the unit immediately after the order is confirmed.

Updated on: 01/02/2025

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