Articles on: Refund & Returns

How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at +1-888-585-5388. Please include your order number and the reason for cancellation.

Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.

Orders canceled after placement will incur a 5% cancellation fee based on the total order value. This fee covers the processing costs, as we begin preparing the unit immediately after the order is confirmed.

Updated on: 01/02/2025

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